BT ends eight-year SOA effort- starts Phase 2.

Techworld.com - BT nearing end of SOA project reports on how BT has completed an eight year SOA project - to SOA-ify it's core systems. Headline items:

• Core systems weren't what the business process said they were when they actually looked.
• 20% reduction in IT Staff.
• 2,000 IT Staff redeployed from internal to customer-facing projects - now that the internal API's are defined.
• 160 core SOA capabiltiies (each with 5-15 operations).
  
• IT Staff Bonuses now in terms of SOA-re-use.
  

They reckon that now that they are all SOA, it should be much quicker to roll out new services that work in terms of these core capabilities (customer account management, provisioning).

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