Irish Broadband Gets Act Together

I've noticed over the last few weeks that my Irish Broadband connection (fixed wireless / 2Mb Symmetric allegedly) has gone, well frankly quite zippy indeed. For example, I use Skype both at work and at home and it was downloading twice as fast at home - which is new. This trend eventually got to me try and test what's going on via blacknight's ISP test.

I've run this test previously (and gotten okay-ish results) - not 2Mb, sometimes a lot less (even factoring in the contention ratio). Well the results are in. It's definitely faster (markedly faster than previously). Now here's the weird part. Irish Broadband's site now says that the package that I am on will be upgraded to 3Mb service soon. So I guess this has happened / is in the process of happening (oh it's not 3Mb you say, but hey again 20:1 contention ratio - so let's not dwell on this bit-taggery too much, believe me, it's a lot faster than before). So why haven't they told their customers about it. Irish Broadband have a pretty terrible customer relations rep. so you'd think they'd shout it from the rooftops? Zero, Zip, de nada,